KlearBuild ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit klearbuild.com or engage with our services.
1. Information We Collect
We may collect the following categories of information:
- Contact information — your name, email address, and business website URL when you submit an application or contact form.
- Usage data — pages visited, time spent on pages, referral source, browser type, and device information, collected automatically via Google Analytics.
- Communications — any messages, feedback, or correspondence you send us directly.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and process your application.
- Provide, operate, and improve our services.
- Send you updates, marketing communications, or service-related notices (you may opt out at any time).
- Analyze site performance and user behavior to improve the user experience.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers — trusted third parties who assist in operating our website and services (e.g., Firebase/Google for data storage and analytics), bound by confidentiality obligations.
- Legal authorities — when required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather usage analytics via Google Analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
5. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. Application data submitted via our form is stored in Firebase Firestore and can be deleted upon request.
6. Your Rights
Depending on your location, you may have rights including:
- The right to access, correct, or delete your personal data.
- The right to withdraw consent at any time.
- The right to opt out of marketing communications.
- The right to lodge a complaint with a data protection authority.
To exercise any of these rights, contact us at [email protected].
7. Data Security
We implement industry-standard technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: klearbuild.com